Genuine stainless Vetus precision tweezer with a medium tip
In the event that you are not satisfied with your purchase we will issue a Store Credit, granted the item(s) are eligible for return. Returns must be received by Raere within 10 days of your order’s original shipment date in their original condition. Please carefully look over the Non-Returnable Items down below to make sure your item(s) are eligible to be returned.
If you believe you have received defective or incorrect merchandise (Size, color, item), you must contact CustomerCare@raere.com within 7 days of receiving the item(s).
Raere reserves the right to determine the eligibility for Store Credits, and to update this policy at any time without prior notice.
Non Returnable Items
The following are not eligible for refund and will be denied:
1) Returns received after 10 days of the original shipment date.
2) All items marked as Sale and or under the Sale Category.
3) Damaged, altered items, including items returned with makeup, smoke, perfume and/or stains.
4) Items without their original packaging
Once we receive your return package, please allow 3 business days for your return to be processed. A confirmation email will be sent when your return has been processed. Returns will be refunded to you with the same method of payment you purchased the order with. Note Original shipping charges are non-refundable.
RAERE must be notified within 10 business days of receiving the the item recieve date. Order(s) past the 10 business day mark are not eligible for a exchange.
Cancelled orders are subjected to a 15% re-stocking fee before it has been shipped.
Unfortunately discontinued products cannot be returned, exchanged or qualify for a store credit.
Missing / Damaged Merchandise
Due to time sensitivity please inspect your orders upon arrival. Your due diligence will give us the opportunity to contact the courier company to discuss the state of your package. Your order will need to be returned and RAERE will send you a replacement within 3 business days of the damaged / missing package arrival.